For more than a decade, KwikChex has been helping timeshare owners navigate one of the world’s most complex and often misunderstood consumer sectors.
Unlike organisations whose primary objective is to sell exit, claims or legal services, KwikChex was established as an independent consumer protection, verification and investigative organisation. Our work is founded on a simple principle: consumers deserve accurate information, fair treatment and access to genuinely independent advice before making important decisions.
Over the years, we have worked with thousands of timeshare owners from around the world, helping them understand their rights, investigate concerns, identify misleading practices and, where appropriate, obtain specialist assistance. We have also worked extensively with government agencies, regulators, enforcement authorities, journalists and broadcasters to expose consumer detriment, improve standards and promote greater transparency across the industry.
Our experience covers virtually every aspect of timeshare ownership, including:
- Buying and sales presentations.
- Contracts and legal rights.
- Maintenance fees and ownership obligations.
- Resort disputes and owner complaints.
- Exit and relinquishment options.
- Claims and compensation services.
- Fraud and misrepresentation.
- Holiday clubs, points-based products and fractional ownership.
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Resales, rentals and exchanges.
Our unwavering commitment to protecting the public has earned widespread recognition, including the prestigious ‘Hero Award’ from the UK Trading Standards community in 2019. Read more here.
Our role is not to promote one particular solution. It is to ensure that every owner receives the right advice, the right level of support, and the right outcome for their individual circumstances.

Chris Emmins is the Founder and CEO of KwikChex and one of the most experienced consumer advocates specialising in the timeshare sector. He has spent more than a decade investigating timeshare-related consumer detriment, assisting thousands of owners, acting as an expert witness in both civil and criminal court proceedings, and working closely with enforcement agencies, regulators and journalists. A regular media commentator on timeshare issues, Chris has contributed to major television, radio and newspaper investigations, including the BBC, and received the Trading Standards Hero Award in recognition of his contribution to fraud prevention and consumer protection.
Further information about KwikChex can be found on our website.
As KwikChex provides a range of services that require probity, information integrity, clarity and accuracy, we strive to apply these principles to our own business. More information can be found on our reassurance page.
Journalists, broadcasters and programme makers can find out more at the KwikChex Media Centre.

